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Terms and Conditions

Introduction and License

These Terms and Conditions govern the use of the Fairgobets online casino platform, operated under the Anjouan Gaming Board license. Fairgobets provides a variety of real-money gambling services, including online pokies and table games, accessible to players in Australia. By accessing or using the platform, players agree to comply with these Terms and Conditions.

Eligibility

To participate in any gaming activities on the Fairgobets platform, players must be at least 18 years of age. The platform is not available to individuals from jurisdictions where online gambling is prohibited. Players are responsible for ensuring that they comply with local laws regarding online gambling.

Account Rules

  • Each player is permitted to maintain only one account.
  • Players must complete mandatory Know Your Customer (KYC) verification to confirm their identity before processing any withdrawals.
  • Players are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.
  • Fairgobets reserves the right to suspend or close accounts that are found to be in violation of these account rules, including but not limited to multiple accounts or fraudulent activities.

Deposits and Withdrawals

Fairgobets accepts various payment methods for deposits and withdrawals. All transactions are subject to processing times and verification requirements as outlined below:

  • Players must ensure their payment methods comply with AML regulations.
  • Deposits are processed immediately, while withdrawals may take 1-5 business days, depending on the method used.
  • Players may be required to provide additional documentation for verification before withdrawals are processed.
  • Fairgobets reserves the right to refuse or delay withdrawals if there are suspicions of fraudulent activity.

Prohibited Activities

Players are strictly prohibited from engaging in the following activities:

  • Cheating or fraud in any form.
  • Bonus abuse, including creating multiple accounts to claim bonuses.
  • Using bots or automated scripts to manipulate gameplay.
  • Exploiting bugs or errors within the platform for personal gain.
  • Any unauthorized manipulation of gameplay or the platform.

Bonus Terms and General Promotional Conditions

All bonuses and promotions offered by Fairgobets are subject to specific terms and conditions. These terms will be provided at the time of the promotion and may include but are not limited to:

  • Wagering requirements that must be met before bonus funds can be withdrawn.
  • Eligibility criteria for bonuses, which may exclude certain games or player accounts.
  • Expiry dates on bonuses, after which they will be forfeited if not used.
  • Fairgobets reserves the right to modify or cancel promotions at its discretion.

Fair Play and Game Integrity Rules

Fairgobets is committed to maintaining the integrity of its games. All games are regularly tested for fairness and compliance with regulatory standards. Players are encouraged to report any suspicious activity or concerns regarding game integrity to the platform.

Fraud Prevention and Security Monitoring

Fairgobets employs advanced security systems to monitor transactions and player activity. This includes:

  • Monitoring for suspicious behavior or patterns that may indicate fraud.
  • Implementing security measures to protect players’ personal and financial information.
  • Conducting regular audits to ensure compliance with AML regulations.

Limitation of Liability and Termination

Fairgobets reserves the right to suspend, restrict, or permanently close a player’s account at any time if it is deemed necessary to comply with regulatory requirements or to investigate suspicious activity. The platform is not liable for any losses or damages incurred as a result of account closure or suspension.

Dispute Resolution and Complaint Handling Process

In the event of a dispute or complaint, players are encouraged to contact the support team through the available support channels. Fairgobets will make every effort to resolve disputes fairly and efficiently. If a resolution cannot be reached, players may seek recourse through relevant regulatory bodies.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms shall be subject to the jurisdiction of the courts in Australia.

Responsible Gambling Measures and User Protection Tools

Fairgobets is dedicated to promoting responsible gambling practices. Players are provided with tools to manage their gambling activities, including:

  • Deposit limits to control spending.
  • Time-out periods for players wishing to take a break.
  • Self-exclusion options for those needing to step away from gambling activities.
  • Access to support resources for players experiencing gambling-related issues.

By using the Fairgobets platform, players acknowledge their understanding of these Terms and Conditions and agree to adhere to them. Fairgobets is committed to ensuring a safe and secure gaming environment for all players.

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